Networking FAQ's

We encourage our clients to engage in minor troubleshooting procedures prior to calling us for assistance. Not only is it cost-effective and cost-productive, it provides you, the customer, with a better understanding of the issues that you are faced with, and allows you to better explain your problems when we meet.

These are just a few of the most Frequently Asked Questions that have been addressed for our customers. While this listing is not all-inclusive, it can provide basic information to help explain your particular issues when you contact us.

• My screen is black. I have turned on the computer but it will not work. What do I do ?
• My computer keeps bringing up a message saying that I have performed an illegal operation. How do I stop this ?
• My computer screen is frozen and the keyboard nor the mouse will work. What do I do ?
• The printer is printing garbage or spitting out pages with only a few letters on them ?
• I cannot receive mail using Outlook Express. People say they are writing me, but the messages do not appear ?

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Digitech, Inc.
11 Wilson Way
Manchester, CT 06040
Phone/Fax: 860-647-8585
Email: digi222@digitech2.com